Shipping Info
All fabric will be flat folded, unless you contact us to advise otherwise.
Australia:
Free freight over $199 (excl GST) on all Australian orders is with our standard delivery service. Please note orders may take up to 3 to 7 business days to arrive.We use trusted couriers for our domestic shipping with two shipping options:
Standard Shipping |
$15 +GST |
Australia Post, Couriers Please or Fastway (with tracking) |
Allow 2-6 business days |
Express Shipping |
$25 +GST |
Star Track or Australia Post (with tracking) |
Allow 1-3 business days |
Our cut off time for same day dispatch is 1pm, however, this also depends on the size of the parcel and locations.
Please note: Only standard shipping can be sent to PO BOXES.
Authority to leave without a signature (ATL) - all parcels are sent with ATL, please contact us if signature on arrival is required.
International:
Freight will be calculated as per the table stipulated below. Please note orders may take up to 15 to 30 business days to arrive.
All international orders are exempt of GST. However, international customers are responsible for any import duties or local taxes which may be payable on receipt.
Country/Region |
Standard Shipping |
Express Shipping |
Cost |
New Zealand |
Sendle (tracked) |
DHL Express (tracked) |
Less than 1kg shipping cost calculated at checkout. |
For parcels greater than 1kg we will contact you with the shipping cost after you have placed the order.* |
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Europe, UK, USA and Canada |
Sendle (tracked) |
DHL Express (tracked) |
Less than 1kg we will contact you with the shipping cost after you have placed the order.* |
For parcels greater than 1kg we will contact you with the shipping cost after you have placed the order.* |
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Rest of the World |
As shipping cost are dependent on weight and dimensions we will contact you with the shipping cost and delivery time after your order has been placed. |
* - Please due to a technical limitation at checkout the shipping cost will be marked as "Free." However, as stated above the shipping cost will be calculated once you have placed your order as cost is dependent on action weight and dimensions.
Please note delays to shipping times may occur due to circumstances beyond our control
Samples
At Silk World we offer samples for the majority of our fabrics. Our samples are pre-cut to approximately 10cm x 10cm swatches.
With laces, embroidered and beaded tulles we also include a full A4 page print out of the design for you to see the full repeat.
Please note: All samples are pre cut, if ordering more than one sample of the same product this will come in multiple pieces of 10cm x 10cm.
Samples are charged at $1.50 + gst per sample. Samples are sent out the same day as payment is received.
Sample shipping cost
Australia:
We use trusted couriers for our domestic shipping with two shipping options:
Standard Shipping |
$5 +GST |
Australia Post (with tracking) |
Allow 2-6 business days |
Express Shipping |
$10 +GST |
Australia Post (with tracking) |
Allow 1-3 business days |
International:
New Zealand |
Standard Shipping |
Australia Post (not trackable) |
$5 |
Delivery times may vary, indicative time frame 2-4 weeks |
Express Shipping |
DHL Express (tracked) |
$25 |
2-5 business days |
|
Rest of the world |
Standard Shipping |
Air mail (not trackable) |
$8 |
Delivery times may vary, indicative time frame 2-4 weeks |
Express Shipping |
DHL Express (tracked) |
$38 |
3-7 Business days |